Outage in Mews
Downgraded Performance
Resolved MinorIncident Report
We are currently investigating an issue with the Best Western connection, which is affecting reservation synchronization and inventory updates.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 01/08/2026 02:00PM
The connection is stable, and all previously failed items have been successfully retried.
MONITORING
8 days ago - at 01/08/2026 01:09PM
The connection is back online and stable. We’ll keep monitoring it closely and work through the failed items.
IDENTIFIED
8 days ago - at 01/08/2026 08:44AM
BW has confirmed an unplanned outage affecting their database service, which is impacting reservation synchronization and inventory updates for all BW hotels.
We'll resend updates once the issue is resolved on their end.
INVESTIGATING
8 days ago - at 01/08/2026 08:35AM
We are currently investigating an issue with the Best Western connection, which is affecting reservation synchronization and inventory updates.
Latest Mews outages
Booking Engine experiencing issues - about 17 hours ago
Outdated accounting ledgers - about 23 hours ago
Mews Events dates mismatch - 3 days ago
Ledgers not available - 8 days ago
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