Outage in Mews
Downgraded Performance
Resolved MinorIncident Report
We are currently investigating an issue with the Best Western connection, which is affecting reservation synchronization and inventory updates.
Components affected
Mews MarketplaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 01/08/2026 02:00PM
The connection is stable, and all previously failed items have been successfully retried.
MONITORING
4 months ago - at 01/08/2026 01:09PM
The connection is back online and stable. We’ll keep monitoring it closely and work through the failed items.
IDENTIFIED
4 months ago - at 01/08/2026 08:44AM
BW has confirmed an unplanned outage affecting their database service, which is impacting reservation synchronization and inventory updates for all BW hotels.
We'll resend updates once the issue is resolved on their end.
INVESTIGATING
4 months ago - at 01/08/2026 08:35AM
We are currently investigating an issue with the Best Western connection, which is affecting reservation synchronization and inventory updates.
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