Outage in Mews

Investigating issues with Mews Email Services

Resolved Minor

January 22, 2026 - Started about 20 hours ago - Lasted about 9 hours
Official incident page

Incident Report

We are currently investigating reports of an issue affecting Mews Email. The Mews team is actively working to identify the cause, and we will provide updates as soon as possible.

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Latest Updates ( sorted recent to last )

RESOLVED about 11 hours ago - at 01/22/2026 11:22PM

The issue is now fully resolved. Mews is now operating as expected.

MONITORING about 19 hours ago - at 01/22/2026 03:22PM

We had an issue where we kept sending emails related to bills constantly but we have fixed it already. However, there may still be cases where customers are receiving them (they were scheduled before we stopped the issue).

Apologies for the inconvenience but it shall stop in the next minutes.

MONITORING about 20 hours ago - at 01/22/2026 03:04PM

Billing emails being constantly sent has been fixed and we are monitoring the situation to prevent from happening again

INVESTIGATING about 20 hours ago - at 01/22/2026 02:13PM

We are currently investigating reports of an issue affecting Mews Email. The Mews team is actively working to identify the cause, and we will provide updates as soon as possible.

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