Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in Mews

Reservation Group Creation Issue

Resolved Major
February 03, 2026 - Started 3 days ago - Lasted 42 minutes
Official incident page

Incident Report

We've identified an issue affecting how reservation groups are created: - Availability blocks using "All in one group" pickup distribution are currently failing with a validation error - For all other reservation types, new reservation groups are being created incorrectly instead of adding reservations to existing groups when appropriate We've identified the root cause and are currently rolling back the change that introduced this issue.
Components affected
Mews Operations

Need to monitor Mews outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 02/03/2026 02:35PM

We have successfully rolled back the change and confirmed that reservation groups are now being created correctly. A page reload is required to apply the changes.

Note: Reservations created during the incident may still be in separate reservation groups instead of the intended shared group. Please review reservations created between 10:55 UTC and 14:23 UTC for any regrouping needs.

IDENTIFIED 3 days ago - at 02/03/2026 02:10PM

We've identified an issue affecting how reservation groups are created:
- Availability blocks using "All in one group" pickup distribution are currently failing with a validation error
- For all other reservation types, new reservation groups are being created incorrectly instead of adding reservations to existing groups when appropriate

We've identified the root cause and are currently rolling back the change that introduced this issue.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5450 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook