Outage in Mews
Marketplace - Channel Manager ARI updates issues
Resolved MajorIncident Report
We are currently investigating issues with processing and distributing Availability and Price updates.
Components affected
Mews MarketplaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/20/2026 02:31PM
A recovery for missed inventory updates is currently running and will continue over the weekend.
MONITORING
2 months ago - at 02/20/2026 09:33AM
The incident has been resolved, and Inventory updates are synchronizing correctly. Previously missed Inventory updates are in the process of being automatically synchronized.
IDENTIFIED
2 months ago - at 02/19/2026 12:56PM
The issue has been resolved. We are now in the process of recovering missed critical availability updates for upcoming 6 months.
IDENTIFIED
2 months ago - at 02/18/2026 04:19PM
We have implemented a partial mitigation to improve synchronization of availability, rates, and restrictions. Work on a full resolution is ongoing.
IDENTIFIED
2 months ago - at 02/18/2026 02:58PM
We have identified the issue and are actively working on a fix. During this time, ARI updates may not synchronize correctly, potentially leading to overbookings.
INVESTIGATING
2 months ago - at 02/18/2026 11:06AM
We are currently investigating issues with processing and distributing Availability and Price updates.
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