Outage in Mews

Marketplace - Channel Manager ARI updates issues

Major

February 18, 2026 - Started 2 days ago
Official incident page

Incident Report

We are currently investigating issues with processing and distributing Availability and Price updates.

Components affected

Mews Marketplace

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Latest Updates ( sorted recent to last )

MONITORING about 4 hours ago - at 02/20/2026 09:33AM

The incident has been resolved, and Inventory updates are synchronizing correctly. Previously missed Inventory updates are in the process of being automatically synchronized.

IDENTIFIED 1 day ago - at 02/19/2026 12:56PM

The issue has been resolved. We are now in the process of recovering missed critical availability updates for upcoming 6 months.

IDENTIFIED 2 days ago - at 02/18/2026 04:19PM

We have implemented a partial mitigation to improve synchronization of availability, rates, and restrictions. Work on a full resolution is ongoing.

IDENTIFIED 2 days ago - at 02/18/2026 02:58PM

We have identified the issue and are actively working on a fix. During this time, ARI updates may not synchronize correctly, potentially leading to overbookings.

INVESTIGATING 2 days ago - at 02/18/2026 11:06AM

We are currently investigating issues with processing and distributing Availability and Price updates.

Latest Mews outages

Space detail page cannot be load - 1 day ago

Downgraded Performance - 3 days ago

Unplanned Outage of Mews web app - 8 days ago

Creation of payment requests fails - 8 days ago

Mews Events page is not loading - 9 days ago

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