Outage in Microsoft Ads

Drop in delivery for customers migrated to feed label

Resolved Minor
November 19, 2024 - Started 12 months ago - Lasted 5 days
Official incident page

Incident Report

Starting October 24th, some advertisers may observe an increase in overall offers in MMC and offer rejections post migrating their imports to support the feed labels. Issue was first identified early November, impacting ad delivery (both Audience and Shopping campaigns) for some advertisers between 10/24 and 11/16.
Components affected
Microsoft Ads Microsoft Merchant Center Microsoft Ads Ad Delivery

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