Outage in Microsoft Ads

Microsoft Advertising Platform is down

Resolved Minor
October 29, 2025 - Started about 1 month ago - Lasted about 20 hours
Official incident page

Incident Report

Starting 29th October 2025, the Microsoft Advertising Platform is experiencing an outage across the platform. Users may be unable to access the platform due to an Azure outage. We will share more as we receive more updates.




Affected features:



  • Accounts & Billing: Most of the UI has been restored, billing and payments and most account functions are working. 

  • Advertiser API: No known impact.

  • Analytics: Some UET conversion goals configured via Simplified setup, Offline conversion goals, and UET insights were impacted. This has been resolved now.

  • BI/Reporting: Few reporting data streams are delayed. At the time of this alert reporting data streams are behind by:

    • 9 hours -Hourly load conversions

    • 19 hours- Hourly Feeds (Share of Voice)



  • Campaign Management: Customers can login and Campaign Management functionalities are accessible and working fine.

  • Editorial: No known impact.

  • Delivery: Display, Video and Native ad delivery has recovered. It is recommended to resume the campaigns for serving. There is no known impact to Search Ad delivery.

  • Product Ads/Shopping: No known impact.

  • Bing Places: Customers can login to WebUI, and location feed is accessible and working.

  • Monetize, Invest, Curate: Status is currently Resolved (clients are seeing ad responses and Engineering has implemented a backup with Akamai CDN) https://status.xandr.com/incidents/309h1m36z5dt

  • Customer request forms e.g. Enablements, Report a concern: Forms are back online.

  • Creative/Domain Audit: No known impact.

  • Ads UI chatbot: Customers may be unable to send messages; chatbot shows an error when opening up chatbot.

  • Retail Media: Users are able to access the Retail Media platform now.

Components affected
Microsoft Ads Applications Microsoft Ads Reporting API Microsoft Ads Microsoft Advertising Platform Microsoft Ads Web UI

Need to monitor Microsoft Ads outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial

Latest Microsoft Ads outages

Microsoft Advertising Reporting Data is delayed - 5 days ago
Restatement of offline conversion reporting data for Nov 7 to Nov 11 - 12 days ago
Drop in ad delivery on msn Native ads in China Market - 12 days ago
Microsoft Advertising Share of Voice Data is Delayed - 26 days ago
Microsoft Advertising Offline Conversions Data is delayed - 27 days ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook