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Outage in Microsoft Ads

Microsoft Advertising Shopping/Product Feed Upload failures across all methods

Resolved Minor
February 07, 2026 - Started 3 months ago - Lasted about 6 hours
Official incident page

Incident Report

Starting Feb 07, 2026 at 07:57 AM UTC, some advertisers may experience high failure rates when attempting to send product feeds through Content API (CAPI) Services. Additionally, Feed Uploads through other ingestion methods - including Google Import, FTP/SFTP, and URL downloadare seeing increased failure rates due to an internal issue. We recommend that advertisers hold off on uploading feeds until this issue is resolved.

And also, the users reviewing performance data through reports, the UI, or API may also observe stale or inaccurate data, as shopping data may not have refreshed for the last 8 hours.

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