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Outage in Microsoft Ads

Microsoft Advertising Share of Voice Data is delayed

Resolved Minor
August 29, 2026 - Started 17 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Microsoft Advertising experienced a delay of up to 21 hours in Share of Voice (SOV) data, affecting reporting across the UI, API, and reporting data components. Users relying on performance metrics encountered stale or inaccurate data, though ad delivery remained fully operational throughout the incident. The issue was resolved within approximately 1.3 hours after the engineering team investigated and addressed the problem.

Microsoft Advertising Share of Voice (SOV) may be delayed by up to 21 hours. Users monitoring performance data via the reports, UI, or API may see stale or inaccurate data. This is only affecting the reporting and there is no impact on the Ad delivery. The Engineering team has been engaged and is investigating the issue with priority. We will provide additional updates when more information is available.

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