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Outage in Microsoft Ads

Microsoft Advertising Offline Conversions Data is delayed

Resolved Minor
September 14, 2026 - Started 1 day ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Microsoft Advertising experienced a data delay issue starting September 13, 2026, at 10:00 PM UTC, where Offline Conversions data was delayed by up to 9 hours. The Reporting API and Reporting Data were affected, causing stale or inaccurate performance metrics in reports, the UI, and API—though ad delivery remained unaffected. The incident lasted approximately 5.3 hours before resolution.

Starting Sep 13, 2026, at 10:00 PM UTC, Microsoft Advertising Offline Conversions data may be delayed by up to 9 hours. Users monitoring performance data via the reports, UI, or API may see stale or inaccurate data. This is only affecting the reporting and there is no impact on the Ad delivery.

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