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Outage in Microsoft Ads

Users are unable to load Microsoft Merchant Center

Resolved Minor
September 15, 2026 - Started 21 days ago - Lasted about 14 hours
Official incident page

Incident Report

Summary AI Generated

Microsoft Merchant Center experienced degraded performance from September 15, 2026 at 21:00 UTC for approximately 13.7 hours, during which advertisers encountered slow loading times, errors, and blank store pages when accessing the platform's web UI. The issue was classified as a minor incident affecting the Merchant Center interface. The incident has since been resolved.

Since September 15, 2026, 21:00 UTC, advertisers may experience slow loading, errors, or blank store pages when accessing Microsoft Merchant Center.
Components affected
Microsoft Ads Web UI

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