Microsoft Ads Outage History

Microsoft Advertising Share of Voice (SOV) data experienced delays of up to 21 hours starting May 07, 2026, at 1:00 PM UTC. The issue affected reporting through the API, web UI, and reports, causing users to see stale or inaccurate performance data. Ad delivery remained unaffected, and the incident was resolved after 8.5 hours.

Microsoft Advertising experienced a service incident where Share of Voice (SOV) data was delayed by up to 21 hours starting May 6, 2026 at 7 AM UTC. The issue affected reporting through the API, web UI, and reports, causing users to see stale or inaccurate performance data. Ad delivery remained unaffected, and the reporting delay was resolved after 9.5 hours.

Microsoft Ads experienced issues with the PubCenter UI and Reporting API starting at 7 PM UTC, causing errors for users trying to access reporting functionality through the web interface or API queries. The incident affected the Web UI components and was classified as a minor service disruption. The service was restored after 3.9 hours.

Microsoft Advertising experienced a service incident where offline conversions data was delayed by up to 9 hours, affecting users accessing performance data through reports, UI, and API with stale or inaccurate information. The issue impacted reporting functionality across the Reporting API, Reporting Data, and Web UI components, but did not affect ad delivery operations. The incident was resolved after 1.7 hours.

Microsoft Advertising experienced a 4-minute service incident starting April 26, 2026 at 10:04 AM UTC where conversions and offline conversions data was delayed across reporting systems. Users accessing performance data through reports, web UI, or API encountered stale or inaccurate information during this period. Ad delivery remained unaffected throughout the incident, with only reporting functionality impacted.

Microsoft Advertising Share of Voice (SOV) data experienced delays of up to 21 hours starting April 25, 2026, at 4:04 PM UTC. The issue affected performance data visibility across reports, web UI, and API, causing users to see stale or inaccurate reporting data for 8 hours. Ad delivery remained unaffected throughout the incident.

Microsoft Advertising Share of Voice (SOV) data experienced delays of up to 21 hours starting April 21, 2026, at 3:03 PM UTC. The issue affected reporting data accessed through the web UI, reporting API, and standard reports, causing users to see stale or inaccurate performance data. Ad delivery remained unaffected throughout the 24.3-hour incident duration.

Microsoft Advertising experienced a Quality Score data delay issue starting April 17, 2026, at 1:04 AM UTC, where performance data could be delayed by up to 77 hours across reports, UI, and API. The incident affected data reporting accuracy but did not impact actual ad delivery functionality. The issue was resolved after 4.3 hours.

Microsoft Advertising experienced a service incident starting April 15, 2026, at 7:30 PM UTC where Shopping and Reporting data were delayed by up to 3.13 hours, affecting users monitoring performance data through reports, UI, or API with stale or inaccurate information. The incident lasted 20.7 hours and only impacted data reporting while ad delivery continued to function normally. The Web UI component was affected during this period.

Microsoft Advertising experienced a conversion data delay issue starting April 14, 2026, affecting both UET conversions (delayed up to 4.8 hours) and offline conversions (delayed up to 15 hours). Users accessing performance data through reports, UI, or API encountered stale or inaccurate conversion metrics, though ad delivery remained unaffected. The issue was resolved after 46 hours, restoring normal data reporting functionality.