Outage in Microsoft Office 365

Users in the United States may be unable to interact with Skype bots

Resolved Major
January 13, 2025 - Started 6 days ago - Lasted about 4 hours

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Outage Details

Our solution validation process continues, and we'll begin implementing this solution once the validation process is complete.
Components affected
Skype
Latest Updates ( sorted recent to last )
6 days ago - at 01/13/2025 09:29PM

Title: Users in the United States may be unable to interact with Skype bots
User impact: Users may be unable to interact with Skype bots.
Current status: Our solution validation process continues, and we'll begin implementing this solution once the validation process is complete.
Start time: Wednesday, January 8, 2025, at 12:00 AM UTC
Next update by: Monday, January 13, 2025, at 11:30 PM UTC

6 days ago - at 01/13/2025 07:15PM

Title: Users in the United States may be unable to interact with Skype bots
User impact: Users may be unable to interact with Skype bots.
Current status: We've identified the issue and are working on a solution. We expect to be able to share an estimate for completing the deployment by our next scheduled update.
Start time: Wednesday, January 8, 2025, at 12:00 AM UTC
Next update by: Monday, January 13, 2025, at 9:30 PM UTC

6 days ago - at 01/13/2025 06:40PM

Title: Users in the United States may be unable to interact with Skype bots
User impact: Users may be unable to interact with Skype bots.
Current status: We've identified that a recent update to Skype is causing this problem. We're assessing our options for correcting this issue to restore bot interactions in Skype.
Next update: Monday, January 13, 2025, at 8:00 PM UTC.

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