Outage in Microsoft 365 Consumer
Users may experience issues when accessing Microsoft Copilot
Resolved Major
October 29, 2025 - Started 4 months ago
- Lasted about 2 hours
Incident Report
We're continuing to revert any recent changes to the service.
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Latest Updates ( sorted recent to last )
4 months ago - at 10/30/2025 03:53AM
Title: Users may experience issues when accessing Microsoft Copilot
User impact: Users may experience issues when accessing Microsoft Copilot.
Current status: We're continuing to revert any recent changes to the service.
Scope of impact: This issue may potentially impact any user attempting to access Office Home Pages. Specifically, users located in Australia, India, Japan, United States, Asia-Pacific, and South America may be affected.
Next update by: Thursday, October 30, 2025, at 5:00 AM UTC
4 months ago - at 10/30/2025 02:56AM
Title: Users may experience issues when accessing Microsoft Copilot
User impact: Users may experience issues when accessing Microsoft Copilot.
Current status: We're continuing to review diagnostic data and errors to determine the source of the problem and develop a mitigation step. In parallel, we're rolling back the service to the last known working build.
Scope of impact: This issue may potentially impact any user attempting to access Office Home Pages. Specifically, users located in Australia, India, Japan, United States, Asia-Pacific, and South America may be affected.
Next update by: Thursday, October 30, 2025, at 4:00 AM UTC
Latest Microsoft 365 Consumer outages
Some users may experience issues signing into Microsoft Teams Free on mobile iOS and Android devices - 12 days ago
Investigating user reports of Microsoft Copilot issues - 13 days ago
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