Users may be unable to use Microsoft Copilot chat

Title: Users may be unable to use Microsoft Copilot chat
User impact: Users may be unable to use Microsoft Copilot chat.
More info: Users may encounter a message stating, "I'm sorry, I'm having trouble responding to requests right now. Let's try this again in a bit."
Current status: We're rerouting traffic to an alternate healthy portion of service infrastructure and are monitoring to ensure recovery.
Next update by: Tuesday, November 4, 2025, at 11:00 PM UTC

Title: Users may be unable to use Microsoft Copilot chat
User impact: Users may be unable to use Microsoft Copilot chat.
More info: Users may encounter a message stating, "I'm sorry, I'm having trouble responding to requests right now. Let's try this again in a bit."
Current status: We've identified a potential processing issue specific to a portion of Microsoft Copilot infrastructure serving users located in the West US region, and we're reviewing what actions may be required for service restoration.
Next update by: Tuesday, November 4, 2025, at 11:00 PM UTC

Title: Users may be unable to use Microsoft Copilot chat
User impact: Users may be unable to use Microsoft Copilot chat.
More info: Users may encounter a message stating "I'm sorry, I'm having trouble responding to requests right now. Let's try this again in a bit."
Current status: We're investigating a potential issue with Microsoft Copilot and checking for impact. We'll provide an update within 30 minutes.