Outage in Microsoft SharePoint
Users may not be able to load the search bar in SharePoint Online sites
Resolved Minor
April 30, 2026 - Started 11 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Users experienced issues loading the search bar in SharePoint Online sites, preventing them from using search functionality across the platform. Microsoft identified a recent change as the likely cause, rolled it back, and monitored service health to confirm the fix. The incident lasted 2.8 hours and affected any user attempting to use the SharePoint Online search bar.
Title: Possible delays or problems when accessing SharePoint Online
User impact: Some customers have reported issues with accessing the service, or using features in SharePoint Online.
Current status: We’re looking into your reported issue and checking for impact to your organization. We'll provide an update within one hour.
Components affected
Microsoft SharePoint SharePoint OnlineLatest Updates ( sorted recent to last )
11 days ago - at 04/30/2026 06:30PM
Title: Users may not be able to load the search bar in SharePoint Online sites
User impact: Users may not be able to load the search bar in SharePoint Online sites.
Current status: We've discovered a recent change that may be contributing to this event. We’ve rolled it back and our monitoring service health to determine whether this mitigates the event, which will help us confirm our hypothesis on the root cause of impact.
Scope of impact: This event impacts any user attempting to use the search bar in SharePoint Online.
Next update by: Thursday, April 30, 2026, at 8:30 PM UTC
11 days ago - at 04/30/2026 05:17PM
Title: Users may not be able to load the search bar in SharePoint Online sites
User impact: Users may not be able to load the search bar in SharePoint Online sites.
Current status: We've reproduced the issue in our environment, and we're reviewing traces collected while the issue is occurring to pinpoint the source of the failure.
Scope of impact: This event impacts any user attempting to use the search bar in SharePoint Online.
Next update by: Thursday, April 30, 2026, at 6:30 PM UTC
11 days ago - at 04/30/2026 04:20PM
Title: Possible delays or problems when accessing SharePoint Online
User impact: Some customers have reported issues with accessing the service, or using features in SharePoint Online.
Current status: We’re looking into your reported issue and checking for impact to your organization. We'll provide an update within one hour.
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