SharePoint Online experienced a 32-minute outage where users were unable to load sites or pages, receiving a "Thread was being aborted" error. The issue was caused by a faulty configuration change affecting how the server delivers code to render page content. Microsoft resolved the incident by rolling back the change, with user reports confirming successful remediation.
Title: Users may be unable to load SharePoint Online sites or pages and receive an error message
User impact: Users may be unable to load SharePoint Online sites or pages and receive an error message.
More info: The error message states: "Sorry, something went wrong: Thread was being aborted."
Current status: Our rollback of the impacting change is ongoing, and we've received confirmation from a subset of users that this is successfully remediating impact. We're monitoring the rollback as it continues to ensure completion and full remediation for all affected users.
Scope of impact: This issue may affect any user attempting to load SharePoint Online sites and pages.
Start time: Tuesday, August 25, 2026, at 3:45 PM UTC
Root cause: A recent configuration change concerning how the server delivers code to site pages to render as content resulted in impact.
Next update by: Wednesday, September 16, 2026, at 6:30 PM UTC
Title: Users may be unable to load SharePoint Online sites or pages and receive an error message
User impact: Users may be unable to load SharePoint Online sites or pages and receive an error message.
More info: The error message states: "Sorry, something went wrong: Thread was being aborted."
Current status: We've identified a recent configuration change concerning how the server delivers code to site pages to render as content resulted in impact. We're rolling back this change to remediate the issue for all users.
Scope of impact: This issue may affect any user attempting to load SharePoint Online sites and pages.
Start time: Tuesday, August 25, 2026, at 3:45 PM UTC
Root cause: A recent configuration change concerning how the server delivers code to site pages to render as content resulted in impact.
Next update by: Wednesday, September 16, 2026, at 4:30 PM UTC
Title: Users may be unable to load SharePoint Online sites or pages and receive an error message
User impact: Users may be unable to load SharePoint Online sites or pages and receive an error message.
More info: The error message states: "Sorry, something went wrong: Thread was being aborted."
Current status: We're investigating a potential issue with SharePoint Online and checking for impact to your organization. We'll provide an update within 30 minutes.
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