Outage in Microsoft SharePoint
Unable to open files in Office for the web.
Resolved Minor
June 02, 2026 - Started about 10 hours ago
- Lasted 16 minutes
Incident Report
Summary AI Generated
Microsoft SharePoint Online experienced a service disruption that prevented users from opening files in Office for the web, particularly Excel, with users receiving error messages stating "Office Online services aren't available right now." The incident lasted 16 minutes and was classified as minor, affecting any user attempting to access Office Apps through the web interface. Microsoft investigated service telemetry to identify and resolve the underlying issue.
Title: Possible delays or problems when accessing SharePoint Online
User impact: Some customers have reported issues with accessing the service, or using features in SharePoint Online.
Current status: We’re looking into your reported issue and checking for impact to your organization. We'll provide an update within one hour.
Components affected
Microsoft SharePoint SharePoint OnlineLatest Updates ( sorted recent to last )
about 10 hours ago - at 06/01/2026 01:43PM
Title: Unable to open files in Office for the web.
User impact: Users may be unable to open files in Office for the web.
More info: Impacted Office Apps include, but are not limited to:
- Excel
When users open documents, impacted users are shown the following the following error message "Office Online services aren't available right now. We're working to restore all services as soon as possible. Please check back soon."
Current status: We're investigating service telemetry to isolate the source of the issue.
Scope of impact: This issue could impact any user attempting to access Office Apps using Office for the web.
Next update by: Monday, June 1, 2026, at 2:30 PM UTC
about 12 hours ago - at 06/01/2026 12:42PM
Title: Possible delays or problems when accessing SharePoint Online
User impact: Some customers have reported issues with accessing the service, or using features in SharePoint Online.
Current status: We’re looking into your reported issue and checking for impact to your organization. We'll provide an update within one hour.
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