SharePoint Online experienced degraded performance and access issues for approximately 13 minutes, beginning at 12:53 PM UTC on June 26, 2026. A significant drop in service requests was detected, with users in North America, South America, India, and UAE most heavily affected. Request volumes returned to normal by 1:06 PM UTC, with users confirming recovery, while Microsoft continued investigating a suspected networking layer issue as the root cause.
Title: Some users may be unable to access or experience degraded performance when using SharePoint Online
User impact: Users may be unable to access or experience degraded performance when using SharePoint Online.
Current status: We've received monitoring alerts showing a significant drop in requests to the SharePoint Online service, which correlated with user reports of impact. Telemetry shows that the volume of requests dropped at 12:53 PM UTC and has returned to normal levels at 1:06 PM. Users are now reporting that impact has recovered. We suspect a potential issue within the networking layer, and we're investigating to isolate the source of the issue.
Scope of impact: This could have impacted any user, however, it appears that users in North America, South America, India and UAE experienced the highest levels of impact.
Start time: Friday, June 26, 2026, at 12:53 PM UTC
Next update by: Friday, June 26, 2026, at 3:30 PM UTC
Title: We're looking into a potential problem impacting SharePoint Online
User impact: We're checking for potential impact to your users.
Current status: We're received reports indicating an issue with SharePoint Online. We're investigating the issue further, and we'll provide an update within 30 minutes.
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