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Outage in Microsoft SharePoint

Users may experience latency and get 503 service unavailable errors in SharePoint Online

Resolved Minor
October 01, 2026 - Started 4 days ago - Lasted about 1 hour

Incident Report

Summary AI Generated

**Summary:** Microsoft SharePoint Online experienced a 48-minute incident where users encountered latency, 503 service unavailable errors, and inability to access SharePoint sites. The issue affected the organization's SharePoint Online environment, disrupting normal site navigation and access. Microsoft was investigating using service-side telemetry to identify the root cause and determine a remediation path, with a follow-up update expected by 7:00 PM UTC on October 1, 2026.

Title: Potential issues accessing SharePoint Online sites User impact: Users may be unable to access SharePoint Online sites and may notice delays or navigation errors. Current Status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within one hour.
Components affected
Microsoft SharePoint SharePoint Online
Latest Updates ( sorted recent to last )
4 days ago - at 10/01/2026 05:54PM

Title: Users may experience latency and get 503 service unavailable errors in SharePoint Online

User impact: Users may experience latency and get 503 service unavailable errors in SharePoint Online.

Current status: We're using our service-side telemetry to help understand this issue and determine a remediation path.

Scope of impact: Your organization is impacted by this event, and users may experience latency and get 503 service unavailable errors in SharePoint Online.

Next update by: Thursday, October 1, 2026, at 7:00 PM UTC

4 days ago - at 10/01/2026 05:28PM

Title: Potential issues accessing SharePoint Online sites

User impact: Users may be unable to access SharePoint Online sites and may notice delays or navigation errors.

Current Status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within one hour.

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