Outage in Microsoft 365

Unable to access multiple Microsoft 365 services in the Brazil region

Resolved Minor
September 03, 2025 - Started about 2 months ago - Lasted about 1 hour

Incident Report

Title: Unable to access multiple Microsoft 365 services in the Brazil region User impact: Users may be unable to access multiple Microsoft 365 services. More info: Users who are able to access Microsoft 365 service may experience latency or degraded feature performance. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes. Scope of impact: Impact is specific to a subset of users who are accessing the service from Brazil.
Components affected
Microsoft 365 suite

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Latest Updates ( sorted recent to last )
about 2 months ago - at 09/03/2025 02:28PM

Title: Unable to access multiple Microsoft 365 services in the Brazil region

User impact: Users may be unable to access multiple Microsoft 365 services.

More info: Users who are able to access Microsoft 365 service may experience latency or degraded feature performance.

Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.

Scope of impact: Impact is specific to a subset of users who are accessing the service from Brazil.

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