Outage in Microsoft 365
Users may experience issues accessing or using multiple Microsoft 365 services, including Microsoft Teams and Outlook
Resolved Minor
April 08, 2026 - Started 21 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Microsoft 365 services including Teams and Outlook experienced disruptions due to a network-level issue caused by an external service dependency, affecting users in the US, Netherlands, UK, and Canada. Users reported being unable to access email and encountering login problems with Outlook requiring repeated authentication. Microsoft identified and corrected the network disruption, with services recovering within approximately one hour, though some users experienced brief email delivery delays during the recovery process.
Title: Potential issues with multiple Microsoft 365 services
User impact: We're investigating a potential issue with multiple Microsoft 365 services.
Current status: We're investigating a potential issue with multiple Microsoft 365 services, including but not limited to Microsoft Teams and Exchange Online. We'll provide an update within 30 minutes.
Components affected
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Latest Updates ( sorted recent to last )
21 days ago - at 04/08/2026 03:37PM
We've identified and corrected a network level disruption that affected multiple services and while our recovery actions have mitigated impact, some users may observe brief email delivery delays as our remediation actions are applied across the service.
This quick update is designed to give the latest information on this issue.
21 days ago - at 04/08/2026 03:32PM
Our recovery mechanisms have taken action to restore service. Reports from customers and our own internal telemetry indicate that service health is improving rapidly. We're continuing to take corrective action and monitor the service as it recovers.
This quick update is designed to give the latest information on this issue.
21 days ago - at 04/08/2026 03:31PM
Title: Potential issues with multiple Microsoft 365 services
User impact: We're investigating a potential issue with multiple Microsoft 365 services.
Current status: We’ve identified an external service dependency that is contributing to impact across multiple Microsoft 365 services. We’re implementing mitigation actions and have already begun observing signs of recovery.
Scope of impact: A subset of users in the US, Netherlands, UK, and Canada have reported impact. This information may be updated as our investigation continues.
Next update by: Wednesday, April 8, 2026, at 4:00 PM UTC
21 days ago - at 04/08/2026 03:13PM
Title: Potential issues with multiple Microsoft 365 services
User impact: We're investigating a potential issue with multiple Microsoft 365 services.
Current status: We're investigating a potential issue with multiple Microsoft 365 services, including but not limited to Microsoft Teams and Exchange Online. We'll provide an update within 30 minutes.
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