Outage in Microsoft 365
Affected users may be unable to access Microsoft 365 services and features
Resolved Minor
October 09, 2025 - Started 2 days ago
- Lasted about 2 hours
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Outage Details
Title: Affected users may be unable to access Microsoft 365 services and features
User impact: We don't have details on impact yet. We're seeing an increase in user reported issues above our alerting threshold.
More info: Initial reports show issues accessing Microsoft Teams and Exchange Online.
Current status: We are reviewing service telemetry and available information to determine if there is an issue happening and we'll update this message shortly with our latest findings.
This communication serves as a preliminary notification about a potential issue affecting your service.
Components affected
Microsoft 365 suiteLatest Updates ( sorted recent to last )
2 days ago - at 10/09/2025 07:08PM
Quick: While we’re observing service health recovering, we’ve received additional reports of issues accessing the Microsoft 365 admin center related to this issue. We expect these issues to resolve as service health improves.
This quick update is designed to give the latest information on this issue.
2 days ago - at 10/09/2025 07:01PM
We've taken mitigating action to rebalance traffic to healthy infrastructure and are seeing improvements in service health. We'll continue to closely monitor the service environment.
This quick update is designed to give the latest information on this issue.
2 days ago - at 10/09/2025 06:54PM
Title: Affected users may be unable to access Microsoft 365 services and features
User impact: Affected users may be unable to access Microsoft 365 services and features.
More info: Initial reports show issues accessing Microsoft Teams and Exchange Online.
Current status: We're reviewing internal telemetry and traffic patterns to determine a source of impact for reported issues with accessing Microsoft 365, Microsoft teams, and Exchange Online services and features. We're working to rebalance traffic to healthy infrastructure.
Scope of impact: Any users attempting to access the services listed above may be impacted.
Next update by: Thursday, October 9, 2025, at 8:00 PM UTC
2 days ago - at 10/09/2025 06:33PM
Title: Affected users may be unable to access Microsoft 365 services and features
User impact: We don't have details on impact yet. We're seeing an increase in user reported issues above our alerting threshold.
More info: Initial reports show issues accessing Microsoft Teams and Exchange Online.
Current status: We are reviewing service telemetry and available information to determine if there is an issue happening and we'll update this message shortly with our latest findings.
This communication serves as a preliminary notification about a potential issue affecting your service.
source IsDown
Service outage affecting Microsoft Teams
Reports started 14 minutes before official outage was reported
Users report loading issues, Teams slowdowns, disrupted meetings, audio problems, video freezing, and login timeouts.
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