Outage in Microsoft 365
Some users may not receive Microsoft Copilot Chat responses or experience latency using GPT 5.2 Quick response
Resolved Minor
January 23, 2026 - Started about 19 hours ago
- Lasted about 1 hour
Incident Report
Title: Some users may not receive Microsoft Copilot Chat responses or experience latency using GPT 5.2 Quick response
User impact: Some users may not receive Microsoft Copilot Chat responses or experience latency using GPT 5.2 Quick response.
Current status: We're investigating a potential issue with Microsoft Copilot Chat and checking for impact to your organization. We'll provide an update within 30 minutes.
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Latest Updates ( sorted recent to last )
about 18 hours ago - at 01/23/2026 07:58PM
Title: Some users may not receive Microsoft Copilot Chat responses or experience latency using GPT 5.2 Quick response
User impact: Some users may not receive Microsoft Copilot Chat responses or experience latency using GPT 5.2 Quick response.
Current status: We're investigating a potential issue with Microsoft Copilot Chat and checking for impact to your organization. We'll provide an update within 30 minutes.
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