Outage in Microsoft 365
Some users may experience failures or timeouts while accessing Microsoft Copilot (Microsoft 365)
Resolved Minor
February 13, 2026 - Started 3 months ago
- Lasted about 3 hours
Incident Report
Title: Some users may experience failures or timeouts while accessing Microsoft Copilot (Microsoft 365)
User impact: Users may experience failures or timeouts while accessing Copilot.
Current status: We’ve identified an underlying service issue affecting a subset of infrastructure components. We’ve confirmed a remediation plan and are restarting the affected components to restore full service capacity.
Scope of impact: Impact is specific to users located in Europe attempting to access Copilot.
Next update by: Friday, February 13, 2026, at 3:30 PM UTC
Components affected
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Latest Updates ( sorted recent to last )
3 months ago - at 02/13/2026 03:04PM
This quick update is designed to give the latest information on this issue.
We’re continuing to restart the affected components and observing reduced user impact. We will continue to apply the controlled recovery steps and monitor service availability.
3 months ago - at 02/13/2026 02:31PM
Title: Some users may experience failures or timeouts while accessing Microsoft Copilot (Microsoft 365)
User impact: Users may experience failures or timeouts while accessing Copilot.
Current status: We’ve identified an underlying service issue affecting a subset of infrastructure components. We’ve confirmed a remediation plan and are restarting the affected components to restore full service capacity.
Scope of impact: Impact is specific to users located in Europe attempting to access Copilot.
Next update by: Friday, February 13, 2026, at 3:30 PM UTC
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