Outage in Microsoft 365
Users in Australia may be unable to access various Microsoft 365 Apps or services from portal.office.com
Resolved Minor
March 01, 2026 - Started about 9 hours ago
- Lasted about 8 hours
Incident Report
Summary AI Generated
Users in Australia were unable to access Microsoft 365 Apps and services through portal.office.com and m365.cloud.microsoft.com for 7.5 hours. The issue was caused by resource contention from a spike in demand on the portal infrastructure, which reduced the rate at which user requests were processed. Microsoft resolved the incident by implementing configuration changes to improve service accessibility and validated the fix with affected users.
Title: Users in Australia may be unable to access various Microsoft 365 Apps or services from portal.office.com
User impact: Users may be unable to access various Microsoft 365 Apps or services from portal.office.com.
More info: This issue affects users accessing apps or services from portal.office.com and m365.cloud.microsoft.com.
Current status: We've received reports indicating that users are unable to access Microsoft 365 Apps and services when attempting to access them from portal.office.com or m365.cloud.microsoft.com. We're reviewing the provided impact details and investigating service health telemetry to help contextualize the impact and inform our next troubleshooting steps.
Scope of impact: Users in Australia attempting to access or use Microsoft 365 Apps and services may be impacted. This section may be updated as our investigation continues.
Next update by: Monday, March 2, 2026, at 1:30 AM UTC
Components affected
Microsoft 365 suiteNeed to monitor Microsoft 365 outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
about 3 hours ago - at 03/02/2026 03:29AM
Title: Users in Australia may be unable to access various Microsoft 365 Apps or services from portal.office.com
User impact: Users may be unable to access various Microsoft 365 Apps or services from portal.office.com.
More info: This issue affects users accessing apps or services from portal.office.com and m365.cloud.microsoft.com.
Current status: We investigated service health telemetry and identified resource contention caused by a spike in demand on infrastructure that facilitates access to Microsoft 365 apps and services through the portal. This reduced the rate at which user requests were processed, leading to impact. We’ve implemented configuration changes to improve service accessibility. We’re seeing improvements in service health and are validating with a subset of affected users to confirm resolution.
Scope of impact: Users in Australia attempting to access or use Microsoft 365 Apps and services may be impacted. This section may be updated as our investigation continues.
Root cause: A resource contention caused by a spike in demand on infrastructure that facilitates access to Microsoft 365 apps and services through the portal. This reduced the rate at which user requests were processed, leading to impact.
Next update by: Monday, March 2, 2026, at 5:30 AM UTC
about 5 hours ago - at 03/02/2026 01:30AM
Title: Users in Australia may be unable to access various Microsoft 365 Apps or services from portal.office.com
User impact: Users may be unable to access various Microsoft 365 Apps or services from portal.office.com.
More info: This issue affects users accessing apps or services from portal.office.com and m365.cloud.microsoft.com.
Current status: We're continuing to analyze the service health telemetry to further pinpoint the underlying cause of impact to the Microsoft 365 apps and services.
Scope of impact: Users in Australia attempting to access or use Microsoft 365 Apps and services may be impacted. This section may be updated as our investigation continues.
Next update by: Monday, March 2, 2026, at 3:30 AM UTC
about 6 hours ago - at 03/02/2026 12:47AM
Title: Users in Australia may be unable to access various Microsoft 365 Apps or services from portal.office.com
User impact: Users may be unable to access various Microsoft 365 Apps or services from portal.office.com.
More info: This issue affects users accessing apps or services from portal.office.com and m365.cloud.microsoft.com.
Current status: We've received reports indicating that users are unable to access Microsoft 365 Apps and services when attempting to access them from portal.office.com or m365.cloud.microsoft.com. We're reviewing the provided impact details and investigating service health telemetry to help contextualize the impact and inform our next troubleshooting steps.
Scope of impact: Users in Australia attempting to access or use Microsoft 365 Apps and services may be impacted. This section may be updated as our investigation continues.
Next update by: Monday, March 2, 2026, at 1:30 AM UTC
Latest Microsoft 365 outages
Users may be unable to access or use the Microsoft Copilot Chat web app - about 8 hours ago
Users may experience issues when trying to access services that require Multi-Factor Authentication (MFA) - 7 days ago
Some users may experience failures or timeouts while accessing Microsoft Copilot (Microsoft 365) - 17 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
