Outage in Microsoft 365
Some users in the North American region may be unable to access multiple Microsoft 365 services
Resolved Minor
March 06, 2026 - Started about 12 hours ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Microsoft 365 services experienced a 3-hour outage affecting users in the North American region, preventing access to the admin center, SharePoint Online, and Microsoft Teams. Users reported inability to access files in Teams, SharePoint sites failing to load, Planner not working, and email issues lasting over 24 hours. Microsoft investigated Content Delivery Network (CDN) configurations and third-party network provider interactions, with some users reporting recovery before the incident was fully resolved.
Title: Some admins in the North American region may be unable to access the Microsoft 365 admin center
User impact: Admins in the North American region may be unable to access the Microsoft 365 admin center.
Current status: We're reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan.
Scope of impact: Impact is specific to some admins located in the North American region attempting to access the admin center.
Next update by: Friday, March 6, 2025, at 5:30 PM UTC
Components affected
Microsoft 365 suiteNeed to monitor Microsoft 365 outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
about 10 hours ago - at 03/06/2026 05:25PM
Title: Some users in the North American region may be unable to access multiple Microsoft 365 services
User impact: Users in the North American region may be unable to access multiple Microsoft 365 services.
More info: Impacted services include, but are not limited to:
- Microsoft 365 admin center
- SharePoint Online
- Microsoft Teams
Current status: We've received reports that the issue is no longer occurring for some users and we're continuing our investigation to confirm full recovery. Our investigation is focused on content delivery network (CDN) configurations and interactions with third‑party network providers.
Scope of impact: Impact is specific to some users located in the North American region attempting to access the Microsoft 365 admin center, Microsoft Teams and SharePoint Online.
Next update by: Friday, March 6, 2025, at 6:30 PM UTC
about 10 hours ago - at 03/06/2026 04:53PM
We’re continuing to focus our investigation on Content Delivery Network (CDN) configurations and how they may interact with downstream services.
This quick update is designed to give the latest information on this issue.
about 11 hours ago - at 03/06/2026 04:26PM
We’re continuing to review telemetry related to the impacted services to help isolate the source of the issue. Our investigation is currently focused on Content Delivery Network (CDN) configurations.
This quick update is designed to give the latest information on this issue.
about 11 hours ago - at 03/06/2026 04:09PM
Title: Some users in the North American region may be unable to access multiple Microsoft 365 services
User impact: Users in the North American region may be unable to access multiple Microsoft 365 services.
More info: Impacted services include, but are not limited to:
- Microsoft 365 admin center
- SharePoint Online
- Microsoft Teams
Current status: We're retrieving additional service monitoring telemetry for review as we work to isolate the root cause and develop a remediation plan.
Scope of impact: Impact is specific to some users located in North American region attempting to access the Microsoft 365 admin center, Microsoft Teams and SharePoint Online.
Next update by: Friday, March 6, 2025, at 5:30 PM UTC
about 11 hours ago - at 03/06/2026 03:46PM
We’re continuing to review service monitoring telemetry related to Microsoft 365 admin center access in the North American region to isolate the source of the issue.
This quick update is designed to give the latest information on this issue.
about 12 hours ago - at 03/06/2026 03:21PM
Title: Some admins in the North American region may be unable to access the Microsoft 365 admin center
User impact: Admins in the North American region may be unable to access the Microsoft 365 admin center.
Current status: We're reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan.
Scope of impact: Impact is specific to some admins located in the North American region attempting to access the admin center.
Next update by: Friday, March 6, 2025, at 5:30 PM UTC
source IsDown
Widespread service outage across Microsoft platforms
Reports started 29 minutes before official outage was reported
Users experiencing inaccessible SharePoint, Teams files, delayed emails, unresponsive admin consoles, and general website failures. Issue persists across multiple locations and platforms.
Latest Microsoft 365 outages
Users in Australia may be unable to access various Microsoft 365 Apps or services from portal.office.com - 5 days ago
Be the First to Know When Vendors Go Down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
