Outage in Microsoft 365
Due to a third-party networking issue, users in Australia may be unable to access Microsoft 365 services
Resolved Minor
July 01, 2026 - Started 18 days ago
- Lasted about 6 hours
Incident Report
Summary AI Generated
A third-party regional networking issue in Australia prevented users from accessing the full Microsoft 365 suite, lasting approximately 6 hours. Microsoft detected the issue through internal monitoring and worked to manually reroute affected traffic while engaging the third-party provider. Traffic rerouting was the primary remediation path pursued to restore access for impacted Australian users.
Title: Due to a third-party networking issue, users in Australia may be unable to access Microsoft 365 services
User impact: Due to a third-party networking issue, users in Australia may be unable to access Microsoft 365 services.
Current status: We've identified through internal monitoring that users in Australia may be unable to access Microsoft 365 services. While we reach out directly to the involved third-party provider for further insight, we're working to manually reroute impacted traffic as a potential route to remediation, which we anticipate may take effect by our next scheduled update.
Scope of impact: Users in Australia may be unable to access Microsoft 365 services. This information may be updated as our investigation continues.
Root cause: A third-party regional networking issue is occurring, preventing users from accessing Microsoft 365 services as expected.
Next update by: Thursday, July 2, 2026, at 3:00 AM UTC
User impact: Due to a third-party networking issue, users in Australia may be unable to access Microsoft 365 services.
Current status: We've identified through internal monitoring that users in Australia may be unable to access Microsoft 365 services. While we reach out directly to the involved third-party provider for further insight, we're working to manually reroute impacted traffic as a potential route to remediation, which we anticipate may take effect by our next scheduled update.
Scope of impact: Users in Australia may be unable to access Microsoft 365 services. This information may be updated as our investigation continues.
Root cause: A third-party regional networking issue is occurring, preventing users from accessing Microsoft 365 services as expected.
Next update by: Thursday, July 2, 2026, at 3:00 AM UTC
Components affected
Microsoft 365 suiteTrusted by 1,000+ teams
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18 days ago - at 07/02/2026 12:33AM
Title: Due to a third-party networking issue, users in Australia may be unable to access Microsoft 365 services
User impact: Due to a third-party networking issue, users in Australia may be unable to access Microsoft 365 services.
Current status: We've identified through internal monitoring that users in Australia may be unable to access Microsoft 365 services. While we reach out directly to the involved third-party provider for further insight, we're working to manually reroute impacted traffic as a potential route to remediation, which we anticipate may take effect by our next scheduled update.
Scope of impact: Users in Australia may be unable to access Microsoft 365 services. This information may be updated as our investigation continues.
Root cause: A third-party regional networking issue is occurring, preventing users from accessing Microsoft 365 services as expected.
Next update by: Thursday, July 2, 2026, at 3:00 AM UTC
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