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Outage in Microsoft 365

Some users' document libraries and list views using multiple group filters may have not displayed results in SharePoint

Resolved Minor
July 09, 2026 - Started 9 days ago - Lasted 7 days

Incident Report

Summary AI Generated

Starting July 9, 2026, a code bug introduced via a recent service change caused SharePoint Online document libraries and list views using both Primary and Secondary group filters to not display full or expected results. The issue affected some users across SharePoint Online for approximately 168 hours. Microsoft developed and deployed a fix, which reached over 99% saturation by July 15, 2026, restoring normal functionality for the majority of affected users.

Title: Users' SharePoint Online document libraries and list views using multiple group filters aren't displaying full results

User impact: Users' SharePoint Online document libraries and list views using multiple group filters aren't displaying full results.

More info: Specifically, impacted users report that document libraries and list views using both Primary and Secondary grouping don't display the full or expected results.

Current status: We're investigating a potential issue with SharePoint Online and checking for impact to your organization. We'll provide an update within 30 minutes.
Components affected
SharePoint Online

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Latest Updates ( sorted recent to last )
3 days ago - at 07/15/2026 04:53PM

Title: Some users' document libraries and list views using multiple group filters may not display results in SharePoint Online

User impact: Users' document libraries and list views using multiple group filters may not display results in SharePoint Online.

More info: Specifically, impacted users report that document libraries and list views using both Primary and Secondary grouping may not display the full or expected results.

Current status: The fix deployment has reached over 99 percent saturation, and the majority of users should no longer be impacted. We're continuing to deploy the fix to the remaining infrastructure, and expect this to complete before our next scheduled communication update.

Scope of impact: Some users attempting to view document libraries and list views using multiple group filters may be impacted.

Start time: Thursday, July 9, 2026, at 3:47 PM UTC

Root cause: A recent change contained a code bug for the service component responsible for rendering double grouped views in SharePoint Online document libraries and lists, causing impact.

Next update by: Thursday, July 16, 2026, at 5:30 PM UTC

3 days ago - at 07/14/2026 05:51PM

Title: Some users' document libraries and list views using multiple group filters may not display results in SharePoint Online

User impact: Users' document libraries and list views using multiple group filters may not display results in SharePoint Online.

More info: Specifically, impacted users report that document libraries and list views using both Primary and Secondary grouping may not display the full or expected results.

Current status: The deployment saturation has reached 94% and is progressing as expected. Users will start to experience relief as soon as the infrastructure they're hosted on has received the deployment.

Scope of impact: Some users attempting to view document libraries and list views using multiple group filters may be impacted. This information may be updated as our investigation continues.

Next update by: Wednesday, July 15, 2026, at 5:30 PM UTC

4 days ago - at 07/14/2026 11:11AM

Title: Some users' document libraries and list views using multiple group filters may not display results in SharePoint Online

User impact: Users' document libraries and list views using multiple group filters may not display results in SharePoint Online.

More info: Specifically, impacted users report that document libraries and list views using both Primary and Secondary grouping may not display the full or expected results.

Current status: The fix has deployed to approximately 89% of the impacted environment. We're monitoring as the fix continues to propagate to the remaining environments.

Scope of impact: Some users attempting to view document libraries and list views using multiple group filters may be impacted. This information may be updated as our investigation continues.

Next update by: Wednesday, July 15, 2026, at 12:00 PM UTC

5 days ago - at 07/13/2026 04:56PM

Title: Some users' document libraries and list views using multiple group filters may not display results in SharePoint Online

User impact: Users' document libraries and list views using multiple group filters may not display results in SharePoint Online.

More info: Specifically, impacted users report that document libraries and list views using both Primary and Secondary grouping may not display the full or expected results.

Current status: We've validated the fix for the issue works as expected and the deployment is progressing across the affected environments. We'll continue to monitor the deployment progress and validate recovery as the fix continues to propagate through the service.

Scope of impact: Some users attempting to view document libraries and list views using multiple group filters may be impacted. This information may be updated as our investigation continues.

Next update by: Tuesday, July 14, 2026, at 12:00 PM UTC

5 days ago - at 07/13/2026 11:25AM

Title: Some users' document libraries and list views using multiple group filters may not display results in SharePoint Online

User impact: Users' document libraries and list views using multiple group filters may not display results in SharePoint Online.

More info: Specifically, impacted users report that document libraries and list views using both Primary and Secondary grouping may not display the full or expected results.

Current status: We’ve identified that a recent change to the service component responsible for rendering grouped views in SharePoint Online document libraries and lists is causing impact. We’ve developed a fix and are validating that it resolves the issue while we determine the safest deployment approach.

Scope of impact: Some users attempting to view document libraries and list views using multiple group filters may be impacted. This information may be updated as our investigation continues.

Next update by: Monday, July 13, 2026, at 5:00 PM UTC

5 days ago - at 07/13/2026 08:17AM

Title: Some users' document libraries and list views using multiple group filters may not display results in SharePoint Online

User impact: Users' document libraries and list views using multiple group filters may not display results in SharePoint Online.

More info: Specifically, impacted users report that document libraries and list views using both Primary and Secondary grouping may not display the full or expected results.

Current status: We're continuing to analyze network logs to validate that a potential regression within the document libraries codebase is contributing to impact.

Scope of impact: Some users attempting to view document libraries and list views using multiple group filters may be impacted. This information may be updated as our investigation continues.

Next update by: Monday, July 13, 2026, at 6:00 PM UTC

5 days ago - at 07/13/2026 06:57AM

Title: Some users' document libraries and list views using multiple group filters may not display results in SharePoint Online

User impact: Users' document libraries and list views using multiple group filters may not display results in SharePoint Online.

More info: Specifically, impacted users report that document libraries and list views using both Primary and Secondary grouping may not display the full or expected results.

Current status: We've identified a potential regression within the document libraries codebase and are currently analysing network logs to validate our hypothesis.

Scope of impact: Some users attempting to view document libraries and list views using multiple group filters may be impacted. This information may be updated as our investigation continues.

Next update by: Monday, July 13, 2026, at 9:00 AM UTC

5 days ago - at 07/13/2026 06:44AM

Title: Users' SharePoint Online document libraries and list views using multiple group filters aren't displaying full results

User impact: Users' SharePoint Online document libraries and list views using multiple group filters aren't displaying full results.

More info: Specifically, impacted users report that document libraries and list views using both Primary and Secondary grouping don't display the full or expected results.

Current status: We're investigating a potential issue with SharePoint Online and checking for impact to your organization. We'll provide an update within 30 minutes.

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