Is SharePoint Online Down?

This page shows the live SharePoint Online status so you can confirm in seconds if SharePoint Online is down.

SharePoint Online current status

Updated

SharePoint Online is operational

IsDown pulls data from the official status page every few minutes and collects user-reported SharePoint Online issues.
Refresh the page to see the latest updates.

SharePoint Online incident history

IsDown has tracked 11 incidents for SharePoint Online since started monitoring Microsoft 365 downtimes in June 2023. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

Sign up and check all outage history

SharePoint Online user-reported issues in the last 24 hours

This chart displays the number of user-reported SharePoint Online problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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Latest user comments about SharePoint Online issues

  • G

    Greg

    One user can't load their sharepoint site

  • J

    Jed

    Can access tenant SharePoint https://fositportal.sharepoint.com

  • V

    Victor

    Sharepoint online folders still show, but files are all missing. Saw them when I did a refresh. However, now gone again

  • R

    Rhett

    Unable to link to OneDrive or download files from Sharepoint.

  • B

    bailey

    not able to create new posts- just says "working on it"

  • R

    raman

    sharepoint and outlook not working

  • J

    Jamie

    Failing to initialize and retrieve a streaming session.

  • D

    Dominic

    HTTP/1.1 200 OK Server: Microsoft-IIS/10.0 Date: Thu, 27 Feb 2025 19:56:29 GMT Connection: close

  • J

    Joel

    Documents are opening to a blank screen, issue occurs when trying to open from browser or downloading locally.

  • S

    sidney

    data nor showing from docs in SharePoint or Excel

  • G

    Gail

    Search is not returning any results even though "Local SharePoint Results" is set as the search default for the site collection.

  • I

    ITAdmin

    None of the pages and contents are showing/loading

  • K

    Karen

    It's not coming up on my laptop

  • D

    Duncan

    Sharepoint search isn't working

  • F

    Floyd

    Verification code is not sending

  • F

    Frank

    Known good site met with 500 Internal Server Error

  • S

    shawn

    blank screen upon loading

  • A

    Adam

    cannot make shared sharepoint channel

  • P

    Peter

    no access - "500 INTERNAL SERVER ERROR"

  • J

    Jackie

    Email attestation login loop and application server error

  • E

    Evangelos

    I cannot see any of my personal folders or files, I refresh and the content in OneDrive Sharepoint is black. Like nothing loads. My internet connection is fine.

  • C

    chia

    not loading on multiple tries

  • B

    Benjamin

    slow. doesnt load documents with other people using them

  • B

    Brooke

    Documents within sharepoint not loading and unable to be edited

  • K

    Kumar

    SharePoint was down for a hour

  • B

    Bree

    Cannot open or save/upload any files

  • K

    Kris

    No access to any sharepoint folder or file

  • A

    Angelo

    unable to copy a link from teams files. Clicking on "Open in sharepoint" is resulting in a blank page being opened on the browser with the progress/loading circle just going round in circles.

  • E

    elise

    it says the site can't be reached

  • A

    Anna

    Unable to access sharepoint online

  • M

    Mary

    Can't access OneDrive or Sharepoint files. Directory listings load

  • J

    Jaime

    Our clientshare sites are completely unreachable. Receiving 404 errors when trying to access.

  • A

    Ali

    I get "We can't connect to Microsoft 365" error.

  • I

    ipi

    Can't login into SharePt online or OneDrive?

  • S

    Steven

    My PowerApps can't connect to Sharepoint Online

SharePoint Online outages in the last 30 days

Number of Incidents

0 issues

Last incident

3 days ago

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Having problems with SharePoint Online? What can you do?

  1. First, stay calm.

    • We know it's stressful when SharePoint Online is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact of the SharePoint Online outage

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did SharePoint Online already acknowledge the issue? And published a status update? (You can find it in the top of the page or in SharePoint Online status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If SharePoint Online is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Did SharePoint Online recover?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
    • Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

Want to be informed about Microsoft 365 status changes?

IsDown offers an easy way to monitor Microsoft 365 with maximum flexibility

Major Outages Notifications

IsDown monitors SharePoint Online for major outages. A major outage is when SharePoint Online experiences a critical issue that severely affects one or more services/regions. When Microsoft 365 marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Microsoft 365 status page for minor outages. A minor outage is when SharePoint Online experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Microsoft 365 status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Microsoft 365 and all their 19 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Microsoft 365 and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is SharePoint Online down today?

SharePoint Online isn't down. You can check SharePoint Online status and incident details on the top of the page. IsDown continuously monitors SharePoint Online official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current SharePoint Online status?

SharePoint Online is currently operational. You can check SharePoint Online status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a SharePoint Online outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is SharePoint Online slow today?

Currently there's no report of SharePoint Online being slow. Check on the top of the page if there are any reported problems by other users.

How are SharePoint Online outages detected?

IsDown monitors the SharePoint Online official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last SharePoint Online outage?

SharePoint Online last outage was on February 07, 2024 with the title "Users can't access SharePoint Online sites and receive an authentication error"

Microsoft 365 not working for you? How do I know if Microsoft 365 is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Reach out to their Twitter account.
  • Find their support contact at their official status page.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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