Outage in Mighty Networks

Delayed Notifications

Resolved Minor
September 24, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue that caused small fraction of Notifications to not be delivered over the last 3 days. We have identified the root-cause and a fix is in place. The problem arose due to a technology upgrade intended to accelerate notifications. We will be re-sending notifications from the last 6 hours, which will result in delayed notifications going out. Notifications prior to that will not be re-sent.
Components affected
Mighty Networks In-app Notifications Mighty Networks Push Notifications Mighty Networks Email Delivery
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/24/2024 02:13AM

All delayed Notifications have been processed.

IDENTIFIED about 2 months ago - at 09/24/2024 01:00AM

We have identified an issue that caused small fraction of Notifications to not be delivered over the last 3 days. We have identified the root-cause and a fix is in place. The problem arose due to a technology upgrade intended to accelerate notifications. We will be re-sending notifications from the last 6 hours, which will result in delayed notifications going out. Notifications prior to that will not be re-sent.

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