Outage in Mimecast

Degraded service on UK Grid

Resolved Minor
March 27, 2025 - Started 6 days ago - Lasted about 3 hours

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Outage Details


We are aware that some customers hosted on our UK grid may be experiencing a degraded service. Messages are taking longer than expected in our processing queue. We are currently investigating the issue and updates will be posted here as they become available.
Components affected
Mimecast United Kingdom Grid
Latest Updates ( sorted recent to last )
6 days ago - at 03/27/2025 08:45PM


We are aware that some customers hosted on our UK grid may be experiencing a degraded service. Messages are taking longer than expected in our processing queue. We are currently investigating the issue and updates will be posted here as they become available.

6 days ago - at 03/27/2025 09:42PM


We are aware that some customers hosted on our UK grid may be experiencing processing queue delays. We are continuing to investigate the matter and are working to clear the backlog. Additional updates will be posted here as they become available.

6 days ago - at 03/27/2025 10:44PM


We believe we have identified the issue affecting UK-hosted customers and are working to resolve it. We will provide further updates as they become available.

6 days ago - at 03/27/2025 11:40PM


We believe we have resolved the issue affecting some UK-hosted customers. Mimecast continues to monitor the situation and will provide further updates as they become available.

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