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Outage in Mimecast

Intermittent Email delivery delays on UK Grid

Resolved Minor
May 13, 2025 - Started 12 months ago - Lasted about 2 hours

Incident Report


We are aware that some customers hosted on our UK grid may be experiencing intermittent delivery delays and messages may be held in the processing queue. We are currently investigating the issue and updates will be posted here as they become available.
Components affected
Mimecast United Kingdom Grid

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Latest Updates ( sorted recent to last )
12 months ago - at 05/13/2025 10:48AM


We are aware that some customers hosted on our UK grid may be experiencing intermittent delivery delays and messages may be held in the processing queue. We are currently investigating the issue and updates will be posted here as they become available.

12 months ago - at 05/13/2025 11:45AM


We believe we’ve identified the root cause of intermittent delivery delays experienced by some UK grid customers. Remediation measures have resulted in significant performance improvements and our engineers continue to monitor stability. Further updates will be posted here as they become available.

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