ZA Grid Degraded Mail Flow

Mimecast is aware of intermittent email delays affecting customers on the ZA grid. We are investigating and will provide updates as available.

We have identified the issue causing intermittent email processing delays for customers hosted on the ZA grid and are actively working to resolve it. We will provide further updates here as they become available.

We have taken mitigation steps and continue to observe improvement in mail processing performance for customers hosted on ZA grid. Please note while intermittent email processing delays may still occur, no emails are being hard bounced at this time. Our efforts remain ongoing, and we will provide further updates here as they become available.

Following the implementation of current mitigation measures, we continue to observe improvements in mail processing performance for customers hosted on the ZA grid. The volume of successfully processed emails has increased steadily. Our efforts to optimise system performance remain ongoing, and we will continue to provide updates here.

Our mitigation efforts are ongoing and processing performance for customers hosted on the ZA grid continue to improve. Our teams are actively working to establish root cause and to resolve the issues of intermittent delays in processing emails. We will continue to provide updates here.