Mimecast experienced a service disruption causing email delivery delays to Office 365 tenants, initially affecting US hosted customers and later extending to UK and South African grids. The incident lasted 2.3 hours, with the US delivery issues resolved first while mitigation efforts continued for UK and South African customers. The service team identified and worked to resolve the underlying issue affecting email delivery across multiple geographic grids.
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We are aware of a service disruption that is impacting email delivery to Office 365 tenants for a subset of US hosted customers. We are investigating this issue and will post further updates here.
We have identified the issue impacting email delivery to Office 365 tenants for a subset of US hosted customers and are working to resolve it. We will provide further updates as they become available.
We have resolved the email delivery issue affecting Office 365 tenants for US-hosted customers. Mitigation efforts are ongoing for UK and ZA hosted customers, and we will provide further updates as work continues.
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