Outage in Mindbody

Mindbody API, Mindbody Branded App, Mindbody Branded Web, Mindbody Business App, and Messenger[ai]

Resolved Minor
April 20, 2022 - Started over 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue impacting Mindbody Branded Web, Mindbody Business App and Mindbody Branded App. Thank you for your patience while we work to restore services. Our next update will be at 8:30 AM PDT.
Components affected
Mindbody Branded Web Mindbody Branded App Mindbody Business App Mindbody Messenger[ai] Mindbody API Mindbody Webhooks

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 04/20/2022 04:37PM

We have successfully implemented a fix and currently monitoring to ensure system stability. Some Mindbody Partners may experience slower than normal load times obtaining data from the Mindbody API. Thank you for your patience while we work to restore services. Our next update will be at 10:30 AM PDT.

IDENTIFIED over 3 years ago - at 04/20/2022 03:56PM

We have identified an issue impacting Mindbody API, Mindbody Branded App, Mindbody Branded Web, Mindbody Business App, and Messenger[ai]. Our engineering teams have implemented a fix and Mindbody services are beginning to recover. Some Mindbody Consumers, Subscribers, and Partners may be unable to access Mindbody API, Mindbody Branded App, Mindbody Branded Web, Mindbody Business App, and Messenger[ai]. Thank you for your patience while we work to restore services. Our next update will be at 9:30 AM PDT.

IDENTIFIED over 3 years ago - at 04/20/2022 03:22PM

We have identified an issue impacting Mindbody API, Mindbody Branded App, Mindbody Branded Web, Mindbody Business App, and Messenger[ai]. Mindbody Consumers, Subscribers, and Partners are currently unable to access Mindbody API, Mindbody Branded App, Mindbody Branded Web, Mindbody Business App, and Messenger[ai]. Thank you for your patience while we work to restore services. Our next update will be at 9:00 AM PDT.

IDENTIFIED over 3 years ago - at 04/20/2022 03:21PM

We have identified an issue impacting Mindbody API, Mindbody Branded App, Mindbody Branded Web, Mindbody Business App, and Messenger[ai]. Mindbody Consumers, Subscribers, and Partners are currently unable to access Mindbody API, Mindbody Branded App, Mindbody Branded Web, Mindbody Business App, and Messenger[ai]. Thank you for your patience while we work to restore services. Our next update will be at 8:45 AM PDT.

INVESTIGATING over 3 years ago - at 04/20/2022 02:49PM

We are investigating an issue impacting Mindbody Branded Web, Mindbody Business App and Mindbody Branded App. Thank you for your patience while we work to restore services. Our next update will be at 8:30 AM PDT.

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