Outage in Mindbody

Mindbody Web Software

Resolved Minor
August 25, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue impacting Mindbody Web Software. Thank you for your patience while we work to restore services. Our next update will be at 2:45 PM PDT.
Components affected
Mindbody Web Software Mindbody API
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Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 08/25/2022 10:31PM

We have identified an issue impacting Mindbody Web Software. Our engineering teams are currently implementing a fix. Some Mindbody Subscribers may be unable to open client profile documents uploaded through API, however manually uploaded client profile documents are able to be opened. Thank you for your patience while we work to restore services. Our next update will be at 4:00 PM PDT.

INVESTIGATING about 3 years ago - at 08/25/2022 09:43PM

We are currently investigating an issue with Mindbody Web Software. Some Mindbody Subscribers may be unable to open client profile documents uploaded through API, however manually uploaded client profile documents are able to be opened. Our Engineering teams are working to implement a fix to restore systems to full functionality as soon as possible. Our next update will be at 3:30 PM PDT

INVESTIGATING about 3 years ago - at 08/25/2022 09:14PM

We are investigating an issue impacting Mindbody Web Software. Thank you for your patience while we work to restore services. Our next update will be at 2:45 PM PDT.

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