Outage in Mindbody

support.mindbodyonline.com

Resolved Minor
October 15, 2022 - Started about 3 years ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating an issue impacting Mindbody Website. Thank you for your patience while we work to restore services. Our next update will be at 07:30 AM PDT.
Components affected
Mindbody Corporate Website

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Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 10/15/2022 03:44PM

We have identified an issue with third-party upstream provider impacting the Mindbody Website. Mindbody Subscribers and Mindbody Consumers are experiencing privacy errors when trying to access Mindbody Support Site (https://support.mindbodyonline.com/). As a workaround, Mindbody Subscribers and Mindbody Consumers can call the helpline numbers to contact the support team. Thank you for your patience while we work to restore services. Our next update will be at 11:00 AM PDT.

INVESTIGATING about 3 years ago - at 10/15/2022 03:10PM

We continue to investigate an issue impacting the Mindbody Website. Mindbody Subscribers and Consumers are experiencing privacy errors when trying to access Mindbody Support Site (https://support.mindbodyonline.com/). As a workaround, Mindbody Subscribers and Mindbody Consumers can call the helpline numbers to contact the support team. Thank you for your patience while we work to restore services. Our next update will be at 09:00 AM PDT.

INVESTIGATING about 3 years ago - at 10/15/2022 02:34PM

We continue to investigate an issue impacting Mindbody Website. Mindbody Subscribers and Consumers are unable to access the Mindbody Support Site (https://support.mindbodyonline.com/ site) with a privacy error. Thank you for your patience while we work to restore services. Our next update will be at 08:30 AM PDT.

INVESTIGATING about 3 years ago - at 10/15/2022 02:06PM

We are investigating an issue impacting Mindbody Website. Thank you for your patience while we work to restore services. Our next update will be at 07:30 AM PDT.

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