Outage in Mindbody

Mindbody Web Software and Mindbody API

Resolved Minor

April 17, 2023 - Started almost 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating an issue impacting Mindbody Web Software and Mindbody API. Thank you for your patience while we work to restore services. Our next update will be at 11:30 AM PDT.

Components affected

Mindbody API

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 04/17/2023 08:47PM

The previous issue impacting Marketing Suite, Mindbody Web Software, and Mindbody API has been resolved. Thank you for your patience while we worked to restore services.

IDENTIFIED almost 3 years ago - at 04/17/2023 07:55PM

We have identified an issue impacting Mindbody Web Software, Mindbody API and Marketing Suite. Our Engineers are diligently working towards implementing a fix.

Some Mindbody Subscribers may experience intermittent errors or slowness while navigating through Mindbody Web Software.
Some Mindbody Partners may experience errors while attempting to retrieve data from Mindbody API.
Mindbody Subscribers are experiencing slower than normal page load times while navigating through Marketing Suite.

Thank you for your patience while we work to restore services. Our next update will be at 3:00 PM PDT.

INVESTIGATING almost 3 years ago - at 04/17/2023 06:36PM

We are continuing to investigate an issue impacting Mindbody Web Software, Mindbody API and Marketing Suite.

Some Mindbody Subscribers may experience intermittent errors or slowness while navigating through Mindbody Web Software.
Some Mindbody Partners may experience errors while attempting to retrieve data from Mindbody API.
Mindbody Subscribers are experiencing slower than normal page load times while navigating through Marketing Suite.

Thank you for your patience while we work to restore services. Our next update will be at 1:00 PM PDT.

INVESTIGATING almost 3 years ago - at 04/17/2023 05:55PM

We are investigating an issue impacting Mindbody Web Software, Mindbody API and Marketing Suite.

Some Mindbody Subscribers may experience intermittent errors or slowness while navigating through Mindbody Web Software.
Some Mindbody Partners may experience errors while attempting to retrieve data from Mindbody API.
Mindbody Subscribers are experiencing slower than normal page load times while navigating through Marketing Suite.

Thank you for your patience while we work to restore services. Our next update will be at 12:00 PM PDT.

INVESTIGATING almost 3 years ago - at 04/17/2023 05:32PM

We are investigating an issue impacting Mindbody Web Software and Mindbody API. Thank you for your patience while we work to restore services. Our next update will be at 11:30 AM PDT.

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