Outage in Mindbody

Mindbody App and Mindbody Consumer Web

Resolved Minor
May 04, 2023 - Started over 2 years ago - Lasted about 16 hours
Official incident page

Incident Report

We are investigating an issue impacting Mindbody App and Mindbody Consumer Web. Mindbody Consumers are intermittently seeing incorrect pricing on the initial book now page when attempting to book appointments and classes within Mindbody Consumer Web and Mindbody App. Thank you for your patience while we work to restore services. Our next update will be at 6:00PM PDT.
Components affected
Mindbody Consumer Web Mindbody App

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/05/2023 04:33PM

The previous issue impacting the Mindbody App and Mindbody Consumer Web has been resolved. Thank you for your patience while we worked to restore service to full functionality.

IDENTIFIED over 2 years ago - at 05/05/2023 01:55PM

We have identified an issue impacting the Mindbody App and Mindbody Consumer Web. Our engineering teams have implemented a fix and systems started to recover. Some Mindbody Consumers may intermittently see incorrect pricing on the initial book now page when attempting to book appointments and classes within Mindbody Consumer Web and Mindbody App. Thank you for your patience while we work to restore services. Our next update will be at 11:00 AM PDT.

IDENTIFIED over 2 years ago - at 05/05/2023 09:03AM

Our engineering teams have identified the issue impacting Mindbody App and Mindbody Consumer Web and continue to work on implementing a fix. Mindbody Consumers are intermittently seeing incorrect pricing on the initial book now page when attempting to book appointments and classes within Mindbody Consumer Web and Mindbody App. Thank you for your patience while we work to restore services. Our next update will be at 07:00 AM PDT.

IDENTIFIED over 2 years ago - at 05/05/2023 05:50AM

Our engineering teams have identified the issue impacting Mindbody App and Mindbody Consumer Web and are currently working on implementing a fix. Mindbody Consumers are intermittently seeing incorrect pricing on the initial book now page when attempting to book appointments and classes within Mindbody Consumer Web and Mindbody App. Thank you for your patience while we work to restore services. Our next update will be at 02:00 AM PDT.

INVESTIGATING over 2 years ago - at 05/05/2023 12:55AM

We are continuing to investigate the issue impacting Mindbody App and Mindbody Consumer Web. Mindbody Consumers are intermittently seeing incorrect pricing on the initial book now page when attempting to book appointments and classes within Mindbody Consumer Web and Mindbody App. Thank you for your patience while we work to restore services. Our next update will be at 11:00PM PDT.

INVESTIGATING over 2 years ago - at 05/05/2023 12:28AM

We are investigating an issue impacting Mindbody App and Mindbody Consumer Web. Mindbody Consumers are intermittently seeing incorrect pricing on the initial book now page when attempting to book appointments and classes within Mindbody Consumer Web and Mindbody App. Thank you for your patience while we work to restore services. Our next update will be at 6:00PM PDT.

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