Outage in Mindbody

Mindbody Web Services

Resolved Major

April 15, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue impacting Mindbody services. Mindbody consumers and customers are currently unable to access Mindbody services. Thank you for your patience while we work to restore services. Our next update will be at 12:30AM PDT.

Components affected

Mindbody API Mindbody Business App Mindbody App Mindbody Branded Web Mindbody Branded App Mindbody Class Check-In App Mindbody Payment Processing Mindbody Webhooks Mindbody Video - Virtual Wellness Platform Mindbody Consumer Web

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 04/15/2024 08:23AM

We have resolved the previous issue impacting Mindbody services.

MONITORING almost 2 years ago - at 04/15/2024 07:49AM

Our engineering teams have successfully implemented a fix. All Mindbody services are now operational and customers may experience some slower than normal page load times while systems catch up. We will continue monitoring Mindbody services to ensure system stability. Our next update will be at 1:15AM PDT.

IDENTIFIED almost 2 years ago - at 04/15/2024 07:30AM

We have identified the issue impacting Mindbody services. Our engineering teams are working to implement a fix as soon as possible. Thank you for your patience while we work to restore services. Our next update will be at 1:00AM PDT.

INVESTIGATING almost 2 years ago - at 04/15/2024 06:51AM

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