Outage in Mindbody

Mindbody Appointment Checkout

Resolved Major
June 24, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified an issue impacting the Mindbody Web Software and Mindbody Business App. Mindbody customers are experiencing errors when attempting to use the Appointment Checkout workflow within the Mindbody Web Software and Mindbody Business App. As a workaround, Mindbody customers can use the retail point of sale tab within the Mindbody Web Software.
Components affected
Mindbody Business App

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/24/2024 07:24PM

All Mindbody services have successfully recovered. Thank you for your patience while we worked to restore services.

MONITORING over 1 year ago - at 06/24/2024 06:32PM

Our engineering teams have successfully implemented a fix and the Appointment checkout workflows are now operational. We're continuing to monitor Mindbody services to ensure system stability. Our next update will be at 11:45AM PDT.

IDENTIFIED over 1 year ago - at 06/24/2024 06:24PM

We have identified an issue impacting the Mindbody Web Software and Mindbody Business App. Mindbody customers are experiencing errors when attempting to use the Appointment Checkout workflow within the Mindbody Web Software and Mindbody Business App. As a workaround, Mindbody customers can use the retail point of sale tab within the Mindbody Web Software.

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