Outage in Mindbody

Mindbody Payment Processing

Resolved Minor
September 10, 2024 - Started 3 months ago - Lasted 1 day
Official incident page

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Outage Details

We are investigating an issue impacting Mindbody Payment Processing. Mindbody customers using TSYS Payment Solutions are experiencing delays with the processing of Credit Card sales made on 9/7 and 9/8. The deposits are expected to be received on 9/11. We apologize for any inconvenience this may cause and appreciate your patience as our partners work to restore services.
Components affected
Mindbody Payment Processing
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/11/2024 03:45PM

Mindbody customers using TSYS Payment Solutions are no longer experiencing delays with the processing of Credit Card sales made on 9/7 and 9/8. The issue is now resolved. We appreciate your patience as our partners worked to restore services.

IDENTIFIED 3 months ago - at 09/10/2024 03:25PM

We are investigating an issue impacting Mindbody Payment Processing. Mindbody customers using TSYS Payment Solutions are experiencing delays with the processing of Credit Card sales made on 9/7 and 9/8. The deposits are expected to be received on 9/11. We apologize for any inconvenience this may cause and appreciate your patience as our partners work to restore services.

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