Outage in Mindbody

Mindbody Payment Processing

Resolved Minor
September 10, 2024 - Started about 1 year ago - Lasted 1 day
Official incident page

Incident Report

We are investigating an issue impacting Mindbody Payment Processing. Mindbody customers using TSYS Payment Solutions are experiencing delays with the processing of Credit Card sales made on 9/7 and 9/8. The deposits are expected to be received on 9/11. We apologize for any inconvenience this may cause and appreciate your patience as our partners work to restore services.
Components affected
Mindbody Payment Processing

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/11/2024 03:45PM

Mindbody customers using TSYS Payment Solutions are no longer experiencing delays with the processing of Credit Card sales made on 9/7 and 9/8. The issue is now resolved. We appreciate your patience as our partners worked to restore services.

IDENTIFIED about 1 year ago - at 09/10/2024 03:25PM

We are investigating an issue impacting Mindbody Payment Processing. Mindbody customers using TSYS Payment Solutions are experiencing delays with the processing of Credit Card sales made on 9/7 and 9/8. The deposits are expected to be received on 9/11. We apologize for any inconvenience this may cause and appreciate your patience as our partners work to restore services.

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