Outage in Mindbody

Mindbody Degradation

Resolved Minor

February 21, 2025 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue resulting in loading issues when attempting to access some services within the Mindbody Business App.

Components affected

Mindbody API Mindbody Business App Mindbody App Mindbody Branded Web Mindbody Branded App Mindbody Consumer Web

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 02/21/2025 07:54PM

The issue impacting Mindbody Services has been resolved

Thank you for your patience while we worked to restore services.

MONITORING 11 months ago - at 02/21/2025 07:27PM

Our engineering teams have implemented a fix and impacted Mindbody services have recovered. Our engineering teams are continuing to monitor Mindbody services to ensure system stability.

Thank you for your patience while we work to restore services. Our next update will be at 12:00PM PT.

INVESTIGATING 11 months ago - at 02/21/2025 06:48PM

We are continuing to investigate the issue impacting Mindbody services.

Mindbody customers are intermittently experiencing longer than normal page load times or timeout errors while logging into and navigating through the Mindbody Web Software, Branded App, Branded Web, Business App, Consumer Web, and Mindbody App.

Mindbody partners are intermittently experiencing longer than normal API load times or timeout errors collecting Mindbody API data.

Thank you for your patience while we work to restore services. Our next update will be at 11:30AM PT.

INVESTIGATING 11 months ago - at 02/21/2025 06:30PM

Our team continues to investigate the logging issues impacting multiple services within the Mindbody Web Software, Business App, and Branded App.

INVESTIGATING 11 months ago - at 02/21/2025 06:26PM

We are currently investigating an issue resulting in loading issues when attempting to access some services within the Mindbody Business App.

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