Outage in Mindbody

Mindbody Payment Processing - Mindbody Payments

Resolved Minor
July 24, 2025 - Started 3 months ago - Lasted about 9 hours
Official incident page

Incident Report

We are currently monitoring an issue impacting Mindbody customers with Mindbody Payments as their payment processor. Between 9:30AM to 10:00AM PT, Mindbody customers with Mindbody Payments as their payment processor, received an error when attempting to process card not present sales (where the physical card or mobile device was not present). We have identified the issue occurred due to an upstream payment processor. Thank you for your patience while we work with the upstream payment processor to ensure system stability.
Components affected
Mindbody Payment Processing

Need to monitor Mindbody outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/25/2025 02:26AM

We have worked with the upstream payment processor to ensure system stability for Mindbody Payments. Thank you for your patience while we worked with the vendor to restore services.

MONITORING 3 months ago - at 07/24/2025 05:18PM

We are currently monitoring an issue impacting Mindbody customers with Mindbody Payments as their payment processor.

Between 9:30AM to 10:00AM PT, Mindbody customers with Mindbody Payments as their payment processor, received an error when attempting to process card not present sales (where the physical card or mobile device was not present).

We have identified the issue occurred due to an upstream payment processor. Thank you for your patience while we work with the upstream payment processor to ensure system stability.

Latest Mindbody outages

Mindbody Web Software - 7 days ago
Mindbody Web Software - 11 days ago
Messenger[ai] Credit Card Links - 12 days ago
Mindbody Web Software - about 1 month ago
Business Listing Issues - 2 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook