Outage in Mindbody

Messenger [ai]

Resolved Minor
July 28, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are monitoring an issue impacting Messenger [ai]. Customers are were temporarily unable to log into the Messenger [ai] platform. We're currently investigating the cause of the issue. Thank you for your patience while we work to restore services. Our next update will be at 3:30PM PT.
Components affected
Mindbody Messenger[ai] Mindbody Branded Web
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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/28/2025 11:37PM

Our engineering teams have identified the issue and implemented a fix. Thank you for your patience while we worked to restore services.

MONITORING 3 months ago - at 07/28/2025 10:16PM

We have identified the Branded Web management portal was temporarily inaccessible as well. Our engineering teams are continuing to investigate. Thank you for your patience while we work to restore services. Our next update will be at 4:30PM PT.

MONITORING 3 months ago - at 07/28/2025 09:56PM

We are monitoring an issue impacting Messenger [ai]. Customers are were temporarily unable to log into the Messenger [ai] platform. We're currently investigating the cause of the issue. Thank you for your patience while we work to restore services. Our next update will be at 3:30PM PT.

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