Outage in Mindbody

Mindbody Loading Issues

Resolved Minor
August 05, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently in the process of investigating an issue impacting the Mindbody Web Software. At this time, users may experience inconsistent or incomplete page loading. Next update will be provided at 11:30 AM PT, or as additional information becomes available.
Components affected
Mindbody App

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/05/2025 10:03PM

Engineers have confirmed the issue impacting Mindbody Web Software has been resolved.
Thank you for your patience while we worked to restore services.

MONITORING 3 months ago - at 08/05/2025 09:00PM

Our engineering team is actively monitoring the implemented fix to ensure continued system stability.

Thank you for your patience while we worked to restore services.

IDENTIFIED 3 months ago - at 08/05/2025 08:08PM

Our engineering team has implemented a fix and our systems are currently stable. Thank you for your patience while we work to restore services. Our next update will be at 2:00PM PT.

INVESTIGATING 3 months ago - at 08/05/2025 07:06PM

We have identified current impact also applies to the Mindbody App. Some Mindbody consumers may experience intermittent issues attempting to log into the Mindbody App.

Our engineering teams are working to implement a fix. Thank your for your patience while we work to restore services.

Our next update will be at 1:00PM PT.

INVESTIGATING 3 months ago - at 08/05/2025 06:30PM

Engineers continue to investigate the cause of this issue. Next update will be made at 12:30 PM PT, or as additional information becomes available.

INVESTIGATING 3 months ago - at 08/05/2025 05:52PM

We are currently in the process of investigating an issue impacting the Mindbody Web Software. At this time, users may experience inconsistent or incomplete page loading.

Next update will be provided at 11:30 AM PT, or as additional information becomes available.

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