Outage in Mindbody

Mindbody Web Software - Client Search

Resolved Minor

December 05, 2025 - Started about 1 month ago - Lasted 25 minutes

Incident Report

We are investigating an issue impacting the Mindbody Web Software. Mindbody customers are currently unable to use the client search bar at the top of the Mindbody Web Software. As a workaround, customers can click "clients" on the left hand side and use the search on that navigation page. Our next update will be at 9:30AM PT.

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Latest Updates ( sorted recent to last )

INVESTIGATING about 1 month ago - at 12/05/2025 04:32PM

source IsDown Service outage affecting client management Reports started 2 minutes before official outage was reported

Users report inability to use search functions or load client screens, impacting appointment booking and retail operations.

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