Mindbody experienced a SEPA payment processing disruption that affected a subset of customers, preventing some SEPA transactions from being processed as expected. The engineering team investigated and worked to identify the root cause and restore functionality. The incident lasted 2.1 hours before being resolved.
We are currently investigating an issue affecting SEPA transactions for a subset of customers.
Some SEPA payments are not being processed as expected. Our engineering team is actively working to identify the root cause and restore full functionality as quickly as possible.
We understand the importance of timely payment processing and apologize for the inconvenience this may cause. We will provide further updates as soon as more information becomes available.
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