Outage in Mindbody
Mindbody Web Software - Point of Sale
Resolved Minor
April 13, 2026 - Started about 18 hours ago
- Lasted 37 minutes
Incident Report
Summary AI Generated
Mindbody Web Software experienced an issue where customers intermittently encountered errors when attempting to checkout through the point of sale screen. The engineering team identified the root cause and implemented a fix within 37 minutes, with some intermittent errors potentially continuing while the fix was being applied.
We are investigating an issue impacting the Mindbody Web Software. Mindbody customers are intermittently experiencing an error when attempting to checkout through the point of sale screen.
Thank you for your patience while we work to restore services. Our next update will be at 10:30AM PT.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 18 hours ago - at 04/13/2026 04:31PM
We have identified the issue impacting the Mindbody Web Software Point of Sale. Our engineering team has implemented a fix and we're monitoring to ensure system stability. There may be continued intermittent errors while the fix applies. Our next update will be at 10:00AM PT.
INVESTIGATING
about 18 hours ago - at 04/13/2026 04:19PM
We are investigating an issue impacting the Mindbody Web Software. Mindbody customers are intermittently experiencing an error when attempting to checkout through the point of sale screen.
Thank you for your patience while we work to restore services. Our next update will be at 10:30AM PT.
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