Outage in Mindbody
Payment Processing - Point of Sale
Minor
April 15, 2026 - Started about 10 hours ago
Incident Report
On Monday, April 13, 2026, between 9:00AM and 9:20AM PT, a subset of payments processed through the point of sale flow were charged but remained stuck in a pending state.
By Tuesday, April 21, 2026, the pending transactions should be removed from affected cardholders bank statements.
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MONITORING
about 10 hours ago - at 04/15/2026 06:35PM
On Monday, April 13, 2026, between 9:00AM and 9:20AM PT, a subset of payments processed through the point of sale flow were charged but remained stuck in a pending state.
By Tuesday, April 21, 2026, the pending transactions should be removed from affected cardholders bank statements.
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